MuradCloud Privacy Policy

MuradCloud - Client Management, Invoicing and Support Software

Privacy Policy

Effective Date: July 21, 2026

At MuradCloud, we are deeply committed to protecting your privacy and ensuring the security of your personal and technical data. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

  • Personal Information: Full name, email address, phone number, and billing details provided during registration.
  • Technical Data: IP addresses, server configuration logs, connection metadata, and traffic metrics required for network and VPS administration.

2. How We Use Your Data

  • To provision, manage, and maintain your hosting, VPS, and network services.
  • To process automated billings, invoices, and payment verifications securely.
  • To communicate essential updates, service alerts, and technical support responses.

3. Security Measures We implement robust administrative, technical, and physical security controls—including encryption, firewalls, and restricted database access—to protect your data from unauthorized access, disclosure, or alteration.

4. Third-Party Sharing We do not sell, trade, or rent your personal information to third parties. Data is only shared with authorized payment gateways or domain registrars strictly as necessary to complete your requested transactions.

5. Customer Rights You have the right to access, update, or request the correction of your personal account information at any time directly through your client dashboard or by contacting our support team.